http://www.brokeandbroker.com/4857/finra-arbitration-texas/
In today's featured Wall Street legal drama, a former Ameriprise stockbroker was likely not a happy Ameriprise camper and broke up his partnership and left the firm. Likely, the former employer was not happy with the former employee's alleged use of confidential customer information as part of the launch of his new biz. Likely, the former employee's former partner wasn't all that happy a camper when his former partner moved on. What ensued was a fast-paced Texas Two-Step. Two FINRA arbitrations. Two state courts. Two federal courts. Wow . . . let's grab a beer and sit ourselves down.
In an
Amended Complaint filed in the United States District Court for the District of Colorado https://www.sec.gov/litigation/complaints/2019/comp24643.pdf, the SEC charged registered investment adviser/broker-dealer Cetera Advisor Networks LLC and Cetera Advisors, LLC with violating the antifraud, fiduciary, and conflicts of interest provisions of Sections 206(2) and 206(4) of the Investment Advisers Act of 1940 and Rule 206(4)-7 thereunder, and seeks permanent injunctions, disgorgement of ill-gotten gains and prejudgment interest, and penalties. As alleged in the SEC Press Release, the SEC is seeking to recover over $21 million alleged caused when:
[C]etera Advisor Networks breached its fiduciary duty and defrauded retail advisory clients by, among other things, failing to disclose conflicts of interest related to the firm's receipt of undisclosed compensation in the form of 12b-1 fees, revenue sharing, administrative fees, and mark-ups. The SEC's initial complaint against Cetera Advisors LLC, filed in federal court in Colorado in August, charged Cetera Advisors LLC with similarly failing to adequately disclose to its advisory clients unlawful practices concerning undisclosed compensation and the conflicts of interest associated with them.
https://www.finra.org/sites/default/files/aao_documents/18-03660.pdf
In a FINRA Arbitration Statement of Claim filed in October 2018, associated person Claimant Miramontes sought the expungement of a customer complaint from his Central Registration Depository records ("CRD"). Respondents Morgan Stanley and UBS did not oppose the requested relief; and Morgan Stanley participated in the hearing. Although notified of the hearing, the customer did not contest the requested relief and did not appear at the hearing. In recommending expungement, the sole FINRA Arbitrator made a FINRA Rule 2080 finding that the customer's claim, allegation, or information is false. The Arbitrator offered this rationale:
Claimant was employed by Morgan Stanley from 1995-2008 and thereafter with UBS. In 2000, Claimant recommended that the Customer consider purchasing various Morgan Stanley mutual funds in an attempt to appreciate the value of her portfolio while meeting her investment objectives. The Customer purchased several of the Morgan Stanley mutual funds.
After being given the prospectuses, the Customer did not have any questions or concerns regarding the funds. In 2009, nine years after the initial investments, the Customer brought a complaint against Claimant alleging that he lost her money by not investing in safe investments. As a result, UBS reported the Underlying Complaint on Claimant's CRD records. Morgan Stanley completed its investigation and sent the Customer a letter rejecting the Underlying Complaint, to which the Customer did not respond and did not did pursue arbitration.
The Customer complained about losses after watching market performance for years, including events such as the dot.com crash, the markets reaching all-time highs in 2007 and then the subsequent financial crisis. Claimant was employed by UBS in 2008 and ceased to be the Customer's financial advisor at such time. Claimant, as a financial advisor, is not a guarantor of performance of the market particularly when there no longer is a relationship with the customer.
https://www.finra.org/sites/default/files/aao_documents/18-03492.pdf
In a FINRA Arbitration Statement of Claim filed in October 2018, public customer Claimant Siu asserted Arizona securities fraud; misrepresentation and omissions; negligence; breaches of fiduciary duty, trust, and agency; negligent supervision; control person liability; constructive fraud; and consumer fraud. Initially, Claimant Siu south at least $550,000 in damages, disgorgement of commissions/fees, interest, fees, and costs. Respondent Merrill Lynch generally denied the allegations and asserted various affirmative defenses. Claimant Siu and Respondent Merrill Lynch requested an Explained Decision. The FINRA Arbitration Panel found Respondent Merrill Lynch liable and ordered the firm to pay to Claimant Siu $330,000 in compensatory damages. Because of the jaw-dropping nature of the Explain Decision, I present it below in full:
During the period in question, Claimant worked with two financial advisors at Merrill Lynch. Claimant was advised that a conservative investment strategy to generate income would be to write covered call options using his extensive Intel stockholdings. Claimant made it clear to both financial advisors that he would only pursue this strategy if he could be assured that none of his Intel shares would end up being sold away. The advisor who was helping Claimant with his call option strategy in 2018 admitted that it was his understanding that he would receive advance notice of any potential assignment of Claimant's shares which would allow time for the options to be bought back prior to any exercise. Because this advisor knew Claimant wanted to make sure that his shares were not called away, he testified that he checked with someone at the Merrill Lynch options trading desk in order to confirm his understanding. On numerous occasions, Claimant was told by this advisor that he would get advance notice before any of his shares were assigned so that he could buy back the options before they were exercised.
The financial advisor admitted during the hearing that the information he provided to Claimant related to advance notice was wrong. Even though Claimant received written disclosures stating that writing covered call options might result in his shares being called away without notice, it was not unreasonable for him to rely on the advice he received directly from the financial advisor he was working with and who knew Claimant's investment objectives.
On May 4, 2018, two of Claimant's covered call option positions for Intel stock were exercised without advance notice resulting in the sale of 38,500 shares of Intel.
The panel finds Respondent liable for negligent misrepresentation and negligence. The panel denies recovery to Claimant on the other legal theories alleged.
Damages are awarded to Claimant in the amount of $330,000.00, which includes considerations related to tax liabilities Claimant incurred as a result of the shares being sold, and dividends Claimant has asserted he would otherwise have received had the shares not been sold.
Bill Singer's Comment: And Merrill Lynch's defense against all of this was what exactly? Given that the FINRA Panel of Arbitrators found that the "financial advisor admitted during the hearing that the information he provided to Claimant related to advance notice was wrong," why didn't Merrill Lynch just write out a damn check to cover the out-of-pocket losses and submit any disputed tax consequences, costs, and fees to binding mediation? It may be that the customer was demanding no less that $550,000, which may well have be unreasonable given the Panel's $330,000 award. That being said, I'm not sure why Merrill Lynch thought it sensible to have this embarrassment wind up reported in a published FINRA Arbitration Decision and become the grist for so many articles such as this. To FINRA's credit, this case was litigated and decided within about one year.